Enterprise Agreement is a sales tool that leverage partners to process bulk orders
Duration
5-6 Months
Role
We worked 60% as a team on this project. My major roles were:
- UX Audit
- End to End Technical Journey
- Design Ideation
- Interaction Design
- Prototyping
- Interaction with Stake Holders & Business Analysts
- Design Critique
Background
EA is an existing platform used by Cisco Partners to process bulk orders.
Cisco came to us with a problem statement:
Presently the 6-7 step process looked really lengthy and partners find it really long process to create an agreement
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As its a massive platform to so the rules are really complicated to express & understand
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There are more than 1000 type of products offered under EA can we categotise them under some umbrella terms?
The Process
Persona
The key persona we identified is Emily Stewart who is a Cisco Partner and details associated with her are below:
Technical journey
Created end to end clickable technical journey
Wireframe as Ideation
The idea we presented and was liked by the Stake holders & the business team.
Final Deliverable
The final product looked something like:
In association with Copan Inc. and Copan Consultancy Services India.